# A legal AI workspace for consumer protection firms Source: https://mikeforlaw.com/practice-areas/consumer-protection Updated: 2026-10-13 Consumer protection firms use Mike to read credit reports, collection letters, account statements and call logs, build tables of possible violations, and draft demand letters and complaints. Every statement Mike writes links to the page it came from, so an attorney can verify the evidence before a letter or pleading goes out. Consumer cases are built from stacks of small documents: dispute letters, bureau responses, call notes, account histories, form notices. The pattern across them is the case. Mike reads the whole stack, lines up dates and statements, and shows where a creditor or reporting agency said one thing and did another. Cuanto Labs installs Mike for your firm, connects it to the folders where your client files already live, and loads your own intake forms, demand letters and complaint templates. Clients' credit and account histories stay inside your firm's own installation. ## What Mike does for your practice - **Credit report and dispute reviews.** Mike reads a client's credit reports, dispute letters and the bureaus' and furnishers' responses, and builds a dated table of what was disputed, what was answered and what stayed on the report, each entry linked to its source page. - **Collection and call timelines.** From letters, call logs and client notes, Mike builds a timeline of every contact from a collector, with date, time, caller, channel and what was said, so the attorney can see frequency and content before deciding what to plead. - **Letters checked against requirements.** Mike reads a collection letter or a form notice and lists what it says, what it leaves out and what it states that the account records do not support, for the attorney to compare against the statute or rule the case relies on. - **Demand letters and complaints.** Ask for a demand letter or the facts section of a complaint and Mike drafts it in your firm's template from the file. Drafts arrive as Word documents, and revisions come back as tracked changes for the attorney to accept or reject. - **Account history analysis.** Use Tabular Review to pull dates, charges, fees, payments and balances from account statements, so the amount a client was charged can be checked against the contract and the charges can be traced line by line. - **Class and pattern research.** Mike searches published case law on the claims and defenses your matter raises, such as standing, willfulness or arbitration clauses, reads the opinions, and checks case-law citations against CourtListener. ## How we set it up for your firm - **Your client folders, connected.** We connect Mike to the drive or document system where your consumer files live, so attorneys ask about a client without uploading letters and reports twice. - **Your letters and pleadings.** We load your intake forms, demand letters, complaints, discovery requests and client updates, so drafts come back in your format and your voice. - **Violation checklists.** We turn the checklists your attorneys already use for each type of claim into saved workflows, so every new file is screened the same way. - **Your statutes and sources.** We connect the statutes, regulations and research sources your firm already uses, so Mike works from the same authorities your attorneys cite. - **Dispute log template.** We build a Tabular Review template with columns for creditor, date of dispute, date of response, balance reported and source page, so repeated errors by one furnisher show in a single table. ## Questions attorneys ask ### Can Mike spot violations on its own? Mike reads documents, lines up what they say, and lists differences and omissions, such as a balance that does not match the account history. Whether something is a violation depends on the statute, the facts and the court, and that call belongs to the attorney. Every observation links to its source page. ### Can it handle many similar client files? Yes. Tabular Review pulls the same fields from every file or document in a folder into one sortable table, which helps when your firm has many clients with the same collector, lender or bureau. Patterns across files show up in the table, and each row links to its source. Attorneys can then decide which files share a claim and which need separate treatment. ### Can clients send documents straight to Mike? Accounts are for your firm's people. Clients send documents to your intake process by whatever channel you already use, and your staff load them into the client's matter, where Mike reads them. We can set up a saved workflow for intake so each new file is screened the same way. ### Can Mike read a collector's letter against a requirements checklist? Mike reads each letter and lists the elements it contains and those it appears to omit against a checklist your firm provides, such as the amount, the creditor's name and the dispute period, quoting the text. The attorney confirms what the current statute requires. Mike flags candidates for review and does not decide that a letter violates the law. ### Can Mike help decide which files could be joined in one case? Mike can tabulate the same facts across every file, such as collector, letter template, date and amount, so you see which clients share a pattern. Whether those clients can proceed together, and whether to file, is an attorney decision that depends on the court's rules. The table gives that decision a sourced starting point instead of a recollection. ### Which statutes and cases does Mike use for a consumer claim? Mike searches published case law on the question, reads the opinions, and links each one. Statutes and regulations come from the sources your firm connects during setup, and the attorney confirms the current text. Mike does not know on its own whether a claim is time-barred or subject to an arbitration clause in your jurisdiction, so check those before drafting. ## Related - [Bankruptcy](https://mikeforlaw.com/practice-areas/bankruptcy) - [Landlord-tenant](https://mikeforlaw.com/practice-areas/landlord-tenant) - [Privacy and data protection](https://mikeforlaw.com/practice-areas/privacy-data-protection) ## Book a call Book a 30-minute call at https://meet.mike.cuantolabs.com or email office@cuantolabs.com.